Ways you can manage your stress

Ways you can manage your stress

There are various causes of stress that make it difficult to have just one method of stress management. There are 4 methods you can use in response to stress: Avoid: Sometimes the causes of our stress are avoidable. For example, if being around certain people makes you feel stressed because of the way they behave,…

When is taking a pay cut okay

When is taking a pay cut okay?

Taking a pay cut is never easy but there are some situations where it makes sense. Focusing exclusively on the salary could prevent you from looking at other factors which are also important. You may need to take a pay cut when you are making a career change. This is because you won’t have the…

Responding to conflict in the workplace

Responding to conflict in the workplace

Handling conflict in the workplace is a sensitive issue which needs to be dealt with carefully. The following are practical strategies to respond to conflict that may arise: Focus on behaviour and events as opposed to personalities. Rather than generalising a behaviour, discuss what went wrong in a specific situation. Listen to what both parties…

How to motivate and incentivise employees

How to motivate and incentivise employees

Each employee is motivated and incentivised by different things. While some employees are more motivated by money, others might feel motivated when their work is recognised. It is important to try to understand what will best work for an employee and reward them accordingly to ensure productivity. Providing an incentive will motivate certain employees to…

Customer retention strategies

Customer retention strategies

Retaining customers is just as important as acquiring new ones, if not more important. This is because unless customers had a negative experience with your company, they will use your services or buy your products again. Here are some strategies you can use to retain your customers: Observing customer behaviours: Analysing customer behaviour patterns will…

Building a strong team

Building a strong team

Individuals often need to come together to form a team in order to successfully accomplish tasks in the workplace. Employers should aim to build team cohesion so that team members are co-operating and working efficiently. Employers should: Encourage regular communication within team members. Simplifying the communication process for individuals so that they can keep team…